Steele does more than manufacture heavy machinery. We’re a service provider, specializing in process uptime for customers in heavy clay, metals and mining.
We do this in two ways. First, we build massive, rugged even feeders, pug sealers and extruders, engineered for reliability and durability. Second, we keep innovating in technical support, parts and service.
Case in point: our new Steele Service website. It’s easier to use and navigate. And you save 2% on configured wear parts with online orders.
24/7 parts management anywhere with any enabled device
Steele Service gives you a secure, convenient way to order parts online. Register at https://www.jcsteeleservice.com/ and provide the required information. Once you’re approved, we’ll send you the information you need for faster, easier parts orders.
Our Statesville, NC warehouse has everything you need on the shelf and ready to ship, including:
• Augers
• Liners
• Pug knives
• Shanks
• Spirals
• Bearings
• Critical spare assemblies
You can plan your maintenance with parts delivered when you need them, to cut downtime and operating costs.
Did you see the Steele Service webinar?
Check out the Steele Service webinar from July 1, 2020. It’s part of our Steele Weekly Hack series. See it at https://youtu.be/A7f3QAmEuPE.
Yvonne Tober will take you through the Steele Service site. You’ll learn how to request a quote, create new orders and check your order status.
We’re here to help
If you have any questions about your Steele machines, contact us at info@jcsteele.com for fast answers.
For emergencies or rush orders, call our Order Department at 800.278.3353. If you’re calling outside regular business hours (8:00AM–5:00PM EST), call and select the emergency option.
Reach us after hours with our 24-hour pager at 704.832.0455.